Pacific Islands Club Guam, Tumon

Our stay was decent overall, with clean and comfortable rooms that offered a lovely view of the ocean. We were excited about the water activities, but the dining options were limited and the service varied. While it's a great spot for families with younger kids, parking and accessibility should be better managed for a more relaxing experience.

The Pacific Island Club Hotel has a lot of potential with its family-friendly atmosphere and great activities, but unfortunately, it misses the mark in some critical areas. The staff was attentive and genuinely cared about our experience, particularly at the water park and during entertainment events. However, the rooms are dated and not as well maintained as I expected, and the dining options could use improvement. It's convenient to have the beach and pools nearby, but the challenges with room quality and dining left me wanting more.

Overall, our stay was quite pleasant with many enjoyable aspects, but there were some issues that made it less than ideal. The beach access was superb, and the water park was a hit with the kids. However, the dining options were limited, and there were some frustrations with staff availability and responsiveness.

Our family vacation at the resort was truly unforgettable, thanks to the outstanding staff who made us feel special throughout our stay. The water park and other amenities provided endless entertainment for the kids, but there were a few downsides, including some issues with the room and clarity on extra charges. Overall, it was a great experience but had some room for improvement in communication and cleanliness.

The Pacific Island Club Hotel in Guam was a huge letdown for me. Although the location is good for families with its waterpark, the overall experience was marred by cleanliness issues, hidden charges, and poor service. The rooms felt outdated, and I encountered significant communication barriers with the staff. My recommendation is to skip this hotel if you're looking for a pleasant stay.