Pacific Islands Club Guam Hotel Tumon, Tumon
About Resort
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Price and Room Availability Calendar
Getting around
Explore a range of transportation options for your spa getaway
Facilities
General
- No smoking on site
- Free parking
- Safe deposit box
- Express check-in/ -out
- Concierge desk
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Wind surfing
- Snorkeling
- Canoeing
- Tennis court
- Badminton
- Pool tables
- Mini golf
- Squash
- Archery
- Yoga class
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Housekeeping
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Baby stroller
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Live entertainment
- Garden area
- BBQ facilities
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings <br />
Our stay was decent overall, with clean and comfortable rooms that offered a lovely view of the ocean. We were excited about the water activities, but the dining options were limited and the service varied. While it’s a great spot for families with younger kids, parking and accessibility should be better managed for a more relaxing experience.
The Pacific Island Club Hotel has a lot of potential with its family-friendly atmosphere and great activities, but unfortunately, it misses the mark in some critical areas. The staff was attentive and genuinely cared about our experience, particularly at the water park and during entertainment events. However, the rooms are dated and not as well maintained as I expected, and the dining options could use improvement. It's convenient to have the beach and pools nearby, but the challenges with room quality and dining left me wanting more.
Overall, our stay was quite pleasant with many enjoyable aspects, but there were some issues that made it less than ideal. The beach access was superb, and the water park was a hit with the kids. However, the dining options were limited, and there were some frustrations with staff availability and responsiveness.
Our family vacation at the resort was truly unforgettable, thanks to the outstanding staff who made us feel special throughout our stay. The water park and other amenities provided endless entertainment for the kids, but there were a few downsides, including some issues with the room and clarity on extra charges. Overall, it was a great experience but had some room for improvement in communication and cleanliness.
The Pacific Island Club Hotel in Guam was a huge letdown for me. Although the location is good for families with its waterpark, the overall experience was marred by cleanliness issues, hidden charges, and poor service. The rooms felt outdated, and I encountered significant communication barriers with the staff. My recommendation is to skip this hotel if you're looking for a pleasant stay.